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EMPLOYMENT OPPORTUNITY |
| Date: | 11/20/2009 |
| Position: | CLIENT SERVICES OFFICER |
| Location: | Department of Human Resources, Labour and Employment, Income Support Division, Happy Valley – Goose Bay, NL |
| Job Type: | Temporary |
| Duties: | This a front-line human services professional position that provides comprehensive and quality services to clients who wish to access programs and services of the department or its partners within the area of Income Support, Career, Employment and Youth Services Labour Market Development Agreement programming. This involves determining a client’s initial and continuing eligibility for services; ongoing case management services; and participating in program development and administrative activities while ensuring efficient delivery and integrity of departmental programs. Client Services Officers work in a team environment to ensure that programs and services are administered in accordance with established practices, guidelines and service standards as defined by departmental policies, procedures and legislation. |
| Qualifications: | Knowledge of relevant departmental programs and services, community partners, demonstrated skills in assessment, case management, interviewing techniques, and program compliance is required. Candidates must clearly demonstrate effective organizational, analytical, problem solving, mediation/conflict resolution, and communication skills. Candidates must be able to work independently and in a team environment. Completion of a relevant post-secondary degree from a recognized institution is required, supplemented by experience in the field of Human Services. Equivalencies will be considered. |
| Salary: | $46,100.60 – $51,360.40 per annum (GS-34) |
| Competition No: | HRLE.09.10.274 |
| Closing Date: | December 7, 2009 |
| Information for Applicants: | For additional information on this position, call (709) 896-0260 INFORMATION FOR APPLICANTS: Candidates must submit their applications quoting competition number and clearly identifying the region(s) of interest. A separate application for each competition is required. Applications should be forwarded to: Public Service Commission P. O. Box 8700, 50 Mundy Pond Road St. John's, NL A1B 4J6 Fax: 709-729-6737 or e-mail: pscsocialresumes@gov.nl.ca Résumé should include current and complete mailing address. Candidates must also clearly demonstrate in their résumé that they meet all of the required qualifications. Failure to do so may result in a candidate being screened out. This competition is open to both male and female applicants. Applications should be received before the close of business on the closing date, either by e-mail, postal mail or fax. Late applications with acceptable explanation may be considered. |
| Contact Email: | pscsocialresumes@gov.nl.ca |